Suzlon is committed to the philosophy of Total
Quality Management (TQM). TQM is a fundamental part of all processes,
procedures and deliverables at Suzlon, enabling Suzlon to produce world-class products that exceed customer expectations for efficiency,
reliability and return on investment. The number of repeat orders and
the long-term customer relationships enjoyed by Suzlon serve to
demonstrate the success of this philosophy.
Suzlon’s quality system has been certified as
being in compliance with the requirements of ISO 9002 (1994) and ISO
9001 (2000) by the prestigious Det Norske Veritas (DNV), one of the
leading global registrars of quality systems. The Suzlon quality
system is constantly reviewed by both internal and external audit to
ensure ongoing adherence to the highest international standards of
quality control and assurance. Suzlon also assigns DNV inspectors to carry out
independent, third party inspections at the suppliers of each
individual major component to ensure its conformance with specifications
and the quality system. |